Last updated September 28, 2026
Privacy Policy
The short version: we collect what the product needs to work, we never sell your data, and you can delete everything whenever you want.
What we collect
Account information: your name, email address, and password (stored securely, never in readable form).
Your planning data: quiz answers, household details, destinations you save, and checklist progress.
Basic usage information: pages you visit and actions you take, so we can keep the service working and improve it.
How we use it
To run Kolmari: signing you in, saving your profile, showing your destinations and plan.
To communicate with you: verification codes when you sign up, and important notices about your account. We do not send marketing email you did not ask for.
To improve the product: understanding which features people use, in aggregate.
Email delivery
We send verification and password-reset emails through Resend, our email delivery provider. Your email address is shared with them only to deliver messages you triggered, like a verification or reset code.
AI assistant (Kolmari Guide)
If you use the Kolmari Guide chat, your chat messages and basic profile context (like your preferred regions, timeline, and goals) are sent to the Meta Model API, our AI provider for the Guide, so it can generate answers. The Guide can also search the web for current relocation, visa, and country information when your question needs up-to-date facts. If you use Ask Kolmari, your question is sent to OpenAI, our AI provider for that feature, so it can research and answer it.
We never send your password, full account details, or financial account numbers to an AI provider. Do not type SSNs, bank details, or card numbers into the chat yourself.
What we never do
We do not sell your personal information. We do not share your planning data with advertisers or data brokers.
Cookies
Kolmari uses a small number of cookies to keep you signed in and remember basic preferences. There is no third-party advertising tracking.
Your control
You can review and update your account information at any time. You can delete your account and all stored data at any time from your account settings. Deletion is permanent.
If you want a copy of your data or have questions about it, contact support@kolmari.com.
Security
We protect your data with industry-standard measures, including encrypted connections and hashed passwords. No system is perfectly secure, so we keep what we store to the minimum the product needs.
Children
Kolmari is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy as Kolmari changes. If we make a meaningful change, we will tell you in the app before it takes effect.
Contact
Questions about your privacy? Reach us at support@kolmari.com.
Also see our Terms of Service for the rules of using Kolmari.